Reference

Terms That Govern Your 333bit Account

These terms set out how your 333bit account works, what we expect from you, and what you can expect from us — covering everything from wallet deposits via bKash, Nagad and Rocket to how disputes are handled.

Account eligibility by regionbKash, Nagad, Rocket wallet rulesDispute and closure processAmendments notified via account
333bit Terms That Govern Your 333bit Account
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe something on your account does not match what is written here, reach our support team directly. We handle terms-related queries separately from general account help so your concern goes to the right person without delay.

Live Chat Open the chat window from your account dashboard any time you have a terms question that needs a fast written answer.
Email Support Send a detailed message to our support address for complex terms disputes or to request a copy of the version you agreed to.
Account Help Centre The Help Centre inside your logged-in account holds the current terms version, amendment history and wallet-specific policy notes.
HOW WE HANDLE THIS

Our Commitments Under These Terms

333bit keeps these terms honest and specific so you know exactly where you stand. We do not bury key rules in fine print — account closure conditions, wallet dispute steps and amendment procedures are all in plain language in the sections below.

Amendment Transparency

When terms change, we post a notice inside your account at least seven days before the change takes effect, so you have time to review it before continuing.

Wallet Dispute Process

If a bKash, Nagad or Rocket transfer does not reflect in your account balance, raise it through support with your wallet transaction reference and we trace it directly.

Account Security Obligations

You are responsible for keeping your login credentials private. Any activity on your account before a reported breach is treated as authorised under these terms.

Closure and Balance Return

If you or we close the account, any verified balance is returned to the wallet method used for your most recent deposit — bKash, Nagad or Rocket — after identity verification.

Frequently Asked Terms Questions

These are the questions we hear most often about how our terms work. If yours is not here, use live chat from your account dashboard.

Yes. Depositing via bKash, Nagad or Rocket means both our terms and that wallet provider's terms apply. Where they conflict, ours govern the account side and theirs govern the wallet side.

You may close your account before the effective date of the change. Continuing to use the account after that date means you accept the updated terms.

Yes. Email our support team with your registered account details and we will send the version that was active on your registration date within a reasonable timeframe.

Enforceability depends on your local law and eligible region. Where Bangladeshi law applies, it takes precedence over any conflicting clause in these terms.

No. Your account balance stays intact. Withdrawals are paused until you provide an active wallet — bKash, Nagad or Rocket — that we can verify against your account.

Contact us via live chat or email with your account ID and the specific clause you believe was misapplied. Terms disputes are reviewed by a separate team, not general support.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.